Frequently Asked Questions (FAQs)
How can I become a provider with MHMRTC?
Potential providers can contact providerrelations@mhmrtc.org
to receive an Open Enrollment Application, or to receive information about prospective
or current Requests for Proposal.
Who do I call if I have a question about my contract?
Who do I call if I have a question about the family respite contract process?
What kind of monitoring can I expect, and how often?
Monitoring is scheduled at least annually, with a minimum of 5% of the consumer
records being reviewed. Further questions about contract monitoring can be directed
to the Contract Monitoring Coordinator at (817) 569-4458.
Who do I contact if I have a question about my Explanation of Benefit report?
Who do I contact to determine the status of a claim?
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