What is Verbal and Emotional Abuse?
Emotional abuse is any act or use of verbal or other communication, including gestures, by an employee, agent, or contractor to:
- Curse, vilify or degrade a person served
- Threaten a person served with physical or emotional harm
The act or communication must:
- Result in observable distress or harm to the person served
- Be of such a serious nature that a reasonable person would consider it harmful or causing distress.
Client abuse at MHMRTC is governed by The Texas Administrative Code – Title 40 – Part 19 – Chapter 711.
This code directs that The Texas Department of Family and Protective Services (DFPS) has the authority to investigation all allegations of physical and sexual abuse involving Early Childhood Development, Mental Health and Intellectual Developmental Disabilities programs at MHMRTC.